Who joined? How long did they watch? What did they ask, and what needs a reply? JPC plans your live stream reporting around the answers you need, from an event summary to detailed audience insights.
Give your communications team a clearer picture of the audience. Help leaders see the questions that mattered. Give your learning team useful participation records. We agree the measures, access setup and report format before the event, so the reporting serves a purpose.
01
Understand your audience reach
Scope an audience summary using the viewing figures available from your streaming destinations. These may include plays, unique viewers and peak concurrent viewers. We explain what each figure counts and the period it covers. Page visits, video plays and individual people are different measures.
02
Measure viewing time, with names when needed
Named attendance shows who watched, when they first joined and last watched, their live and replay minutes and how many times they rejoined. The event page checks with the player about once a minute while the video is playing, so time only counts while the stream actually plays. A live audience curve shows your peak and when people left. Registration events record attendance automatically; for other events, turn on the named viewing report. Producers are excluded.
03
Registered versus attended
For registration events, the registration list shows each person’s minutes watched across every room, next to whether they opened their join link. Download it to follow up the people who registered but couldn’t make it.
04
See what your audience thinks
Review poll responses, ratings, ranked priorities, quiz results, short surveys and word clouds. Pair those results with event feedback to understand what people found useful and where they want more detail. Participation describes the people who responded; it is not automatically the view of everyone watching.
05
Turn questions into a follow-up plan
Keep the written, audio and video questions connected to the discussion. Producers can export unanswered questions for follow-up. Your team can review recurring themes, prepare a response and decide what the next session should cover. Recorded contributions remain subject to their agreed use and permissions.
06
Keep live and replay results distinct
A replay can keep reaching people after the live event. Agree a reporting window for each, then review them separately. Where the streaming provider supplies device, location or viewing trends, we can include those in the reporting brief. We confirm availability before promising a particular breakdown.
07
Get a report your team can use
Choose the deliverables with your producer: viewing CSVs from a supported setup, activity results, unanswered questions or a prepared event summary. For larger events, agree the export scope in advance so the report covers the records you need. A management summary and a detailed working file serve different purposes.
08
Set clear expectations for audience data
Decide whether you need an overall audience picture or named records, who can access them and how long to retain them. Tell viewers what is collected and why. Hiding a name from other viewers is different from anonymous reporting: authorised producers may still be able to identify the contributor.
A GOOD PLACE TO START
What to include in your brief.
Your reporting goals and the decisions the results should support
An audience summary, named viewing records or both
The video destinations and verified sign-in requirements
Live and replay reporting windows
Questions, activities and feedback to include
Report formats, delivery timing, authorised recipients and retention
Yes. For registration events, and for other events with the named viewing report on, attendance records each registered, signed-in or name-only viewer’s live and replay minutes, first and last seen and rejoins, with a CSV. People watching an open link without signing in or giving a name aren’t named in the report.
Does watching prove attendance or training completion?+
Measured playback tells you that a video played for an account. It does not prove attention, that one person watched the whole time or that a learning outcome was met. For training or compliance, agree any assessments, acknowledgements and completion rules with your learning team.
What is the difference between views and concurrent viewers?+
Views usually count plays under the video provider’s rules. Concurrent viewers are those watching at the same time; peak concurrency is the highest such count. Unique viewers use the provider’s method of identifying a viewer. We keep those definitions with the report so the figures are meaningful.
Can you combine Castr and social platform analytics?+
We can scope a report using the data available from each destination. Their definitions and reporting windows may differ. One person can watch on several platforms, so adding their totals does not give a reliable count of unique people across the whole event.
Can we export polls, questions and feedback?+
Producers can export event activity, unanswered questions, feedback and displayed activity results. Some result views have limits for large response sets. If you need every individual answer, tell us before booking so we can confirm a complete export for the agreed event size.
Is detailed analytics included in the production price?+
We confirm reporting in your quote. Tell us whether you need a simple event summary, named viewing records, several platform reports or analysis for your team. Sign-in, video measurement, report preparation and delivery timing are agreed as part of that scope.
PRICE GUIDE
Know your budget before you book.
One cameraA$3,025–$3,850incl. GST · A$2,750–$3,500 ex. GST
Two camerasA$3,850–$6,600incl. GST · A$3,500–$6,000 ex. GST
Send us your date and a rough brief. We’ll help with the rest. Every production is backed by the JPC guarantee: it stays live or it’s free. How we keep it live