Send reminders and replay emails

Write a new email to your invite list, such as a reminder or a note that the replay is up.

After your first invitation, you can send more emails to your invite list. Use this for a reminder before the event, or to tell people the replay is up.

Steps

1. On the producer page, open Reports, records and access, then the Access & invitations tab.
2. Choose Start a new reminder or replay email.
3. Type a Subject and Message, then choose Save email draft.
4. Choose Send saved email to invite list.
5. Check how many were accepted for sending. If some didn't go, choose Retry this email campaign. Nobody gets it twice.

Good to know

• Each email ends with a sign-in link just for that person, so you don't need to add a link. You can't put your own links in the message.
• Up to 1,000 emails per event per day.
• People who have unsubscribed are skipped. Every invitation and reminder has an Unsubscribe link. See Stop event emails.
• For "People register first" events, reminders go out by themselves, a day before and about an hour before. You don't need to send those.
• Put up the replay before you send a replay email. See Publish a replay.